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About Us

We opened UniqueFlowerDesigns.com in 2006 with the goal of providing high quality, exotic, and exclusive silk floral arrangements at low prices. Started by a team of professional designers, each with over 10 years experience in arranging and decorating with flowers, we pride ourselves in offering some of the most inspiring, colorful, and striking silk flower designs online.

We are headquartered in New York City close to the world-famous Flower District, where we obtain only the highest quality silk floral elements for our unique arrangements. This allows us to keep up with the latest trends in the floral industry, so when you shop with us you can be sure you a receiving a product that is not only of the highest quality and low-priced, but also up to date!

Having access to such a large amount of silk floral elements from the best manufacturers in the world coupled with the talents of our design team allows our products to be so unique and creative. Every arrangement we offer is at first meticulously planned and designed by our team of designers, and then offered online to our customers for only a limited amount of time. We truly want our arrangements to be as unique as our customers who purchase them.

We take pride in knowing that you will not find our designs anywhere else, and encourage you to have a look through our ever-changing online catalog in order to find the piece that will complete your home or workspace. Have any comments or questions? Our design team would love to hear from you, you can email us here or see our Contact Us page for how to reach us by phone or mail.

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Placing An Order

Credit Card Orders

UniqueFlowerDesigns.com accepts all major credit cards, debit cards, and even e-checks through our credit card processor, Paypal, Inc. We have a verified merchant account with Paypal, Inc. to ensure that all of our online transactions are 100% secure and guaranteed. Paypal, Inc. is the leading credit card processor in the world and services over 100 million businesses in 103 different countries.

To place an order online through our shopping cart system, you must select the item(s) you would like to purchase and add it (them) to the shopping cart. To add an item to the shopping cart, simply press the 'Add to Cart' button found next to the price on the item's page. When you add the item to your cart, another window will appear that shows your shopping cart. When you are done adding all of the items you would like to purchase to the shopping cart, you will then need to select 'Proceed To Checkout' on the bottom right of the shopping cart window, and follow the directions on screen to enter your information and complete checkout. Please note that all of your information is 100% secure and will not be shared with third parties [See Our Privacy Policy Here].

After completing checkout, you will receive a confirmation email from Paypal, Inc. with the details of your transaction. Please keep this email or print it for your records in case you have any questions about your order in the future. You will then receive an email from us on the day that your order ships with your tracking information so that you can view the progress of your order once it ships. All orders are usually shipped out within 2 to 3 business days (Monday through Friday) after they are placed unless otherwise noted in the item's description.


Have any questions? Please email us or see our Contact Page for how to reach us by phone or mail.

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Mail-In Orders

UniqueFlowerDesigns.com also offers the option of ordering through the mail with a Money Order, Cashier's Check, or Personal Check. It is necessary that you fill out the Mail Order Form located here and print it out and include it with your payment. If you are unable to print out the form, please include your Full Name, Mailing Address, Email, Phone Number, and Full Names and Quantities of the items you would like to purchase on a blank sheet of paper and send it with your payment to: (Need Address Here)

Please make payments out to Unique Flower Designs. Once received, Personal Checks can take up to 7 days to clear the bank (Money Order/Cashier's Checks generally take 1 day) and all orders will be shipped out after payments have cleared the bank. You will receive a confirmation email that we received your order, and another with your tracking information once your order has shipped.

Note: Please make sure that you include the necessary amount of shipping (which is detailed in the Shipping section below) and that you include a valid email address and telephone number in case we need to contact you about your order (we will not contact you for any other reason).

Note about International Mail-In Orders: We accept international mail-in orders as long as payments are made in U.S. Dollars. Unless you have a U.S. bank account, this will entail the purchase of an International Money Order made out to us in U.S. Dollars. Also please be sure to include the necessary amount of international shipping for your order, which is listed in the International Shipping section below. Please be sure to include a valid email address on your order form in case we need to contact you about your order.


Have any questions? Please email us or see our Contact Page for how to reach us by phone or mail.

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Shipping Information

We at UniqueFlowerDesigns.com pride ourselves on our quick processing and turnaround times, and all orders are processed and shipped within 1-3 business days of being placed, with the majority of all orders being shipped 2 business days after purchase. Our business hours are Monday through Friday 9-5, so orders will not be processed or shipped on weekends. Please check below for specific shipping details (including tracking details and transit times) depending on whether you are a domestic (U.S.) customer or an international customer.

Your arrangement(s) will be expertly packed to ensure they are not damaged during transit and in most cases will come fully assembled, ready to be displayed right out of the box. All of our shipments come complete with Insurance so in case there is damage to the item due to carrier mishandling, we will promptly send you a replacement (see our Returns & Exchanges section below for more details).

U.S. (Domestic) Shipping Information

There is a flat shipping rate of $11.95 per order for all orders within the United States, which includes Insurance in case there is damage to the item due to carrier mishandling. Please note this flat shipping rate is not per arrangement, but per order, so the more you buy the more you save!

For orders within the continental United States, your order will be processed and shipped out via UPS Ground within 2 business days (Monday through Friday) after your order is placed, and you will be sent an email containing your UPS Tracking # when your order ships which you can use to follow the progress of your package. (Please note that this does not apply to orders to Hawaii, Alaska, Puerto Rico, Guam, PO Box, AE, or Military addresses, see more below).


Standard shipping transit times for orders within the continental U.S:

We are located in New York City, so standard UPS Ground shipping transit times to different parts of the country from our location are as follows:


East Coast: 1-2 Business Days

Midwest: 2-3 Business Days

Southern USA: 2-4 Business Days

Western USA: 4-5 Business Days


For orders to PO Box addresses and addresses outside of the continental United States (Hawaii, Alaska, Puerto Rico, AE, or Military addresses) your order will be processed and shipped via USPS Mail within 2 business days (Monday through Friday) after your order is placed, and certain destinations may require additional shipping fees and/or have shipping restrictions (we will contact you if this is the case). You will be sent an email containing your USPS Delivery Confirmation # when your order ships which you can use to check the delivery status of your package.


Standard shipping transit times for orders to PO Box addresses and addresses outside of the continental U.S:

All domestic orders outside of the continental U.S. are shipped via USPS Mail and you can expect them to arrive within 4 to 10 business days after shipment. Please note that delivery to certain zip codes (especially AE or Military addresses) may take longer.

International Shipping Information

There is a shipping rate of $34.95 per item for all orders outside of the United States, and we currently ship to over 40 different countries. Your order will be processed and shipped via USPS Mail or UPS within 2 business days (Monday through Friday) after your order is placed, and certain destinations may require additional shipping fees and/or have shipping restrictions (we will contact you if this is the case). You will be sent an email containing your tracking information (if applicable) when your order ships. International shipping transit times vary from 4 to 21 business days depending on the country you are located in. There also may be additional delays due to customs inspections; we are also not responsible for any customs fees you may incur.


Have any questions? Please email us or see our Contact Page for how to reach us by phone or mail.

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Returns & Exchanges

General Returns/Exchanges:

We at UniqueFlowerDesigns.com want you to be completely satisfied with all of your purchases from us. We stand by our products, and if you are not satisfied for any reason with your purchase from us, we offer a 30 day return policy. All of our products can be returned or exchanged within 30 days of purchase. After the 30 day limit we cannot accept returns or exchanges. We are happy to take your return and provide you with a refund (or exchange should you request it), we just ask that you return the item(s) to us in their original condition, including the original shipping container.


Instructions for processing a Return/Exchange:

1. Contact us using one of the methods listed on our Contact Us page within 30 days of purchase and notify us that you would like to return or exchange the item(s). Be sure to let us know your order number, which can be found on your confirmation email or on the packing slip inside your package.

2. We will give you your return authorization number, and you should then ship the item(s) back to us in their original shipping container and with all packing materials intact so as to avoid damage during transit. Please also be sure to include a piece of paper with your return authorization number inside the package. We recommend purchasing tracking and Insurance on your package, as we cannot accept returns on items lost or damaged during transit back to us.

Our address to ship the item(s) being returned/exchanged is:

(Need Address)

Damaged Or Defective Item Returns:

While we securely package all items before shipment, in rare cases damage or defects can occur due to mishandling by our shipping carriers. In these cases we will promptly replace your item(s) and pay for your return shipping costs (up to $11.95) provided that you contact us via phone or email within 2 days (48 hours) of receipt of the package.

Once you contact us, we will give you a return authorization number, and you should then ship the item(s) back to us in their original shipping container. Please be sure to include a piece of paper with your return authorization number on it inside the package. Our address to ship the item(s) back to is:

(Need Address)

Once the item is received and inspected we will promptly send you out an exact replacement on the day the damaged or defective item is received. You will also be refunded for your return shipping costs (up to $11.95) within 7 business days.


Have any questions? Please email us or see our Contact Page for how to reach us by phone or mail.

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Caring For Your Products

Unpacking:

When one of our arrangements is sent to you, the stems, leaves, and flowers may be arranged tightly in order to avoid damage and take up less space during shipping. It is normal that you may have to gently twist and re-shape the individual stems, leaves and flowers in order to make the arrangement as full as it appears in the pictures on our site. Rest assured that our products are very sturdy, and you will not damage them by gently bending and shaping them into the shape you desire.

Regular Upkeep:

Here are some tips for keeping your UniqueFlowerDesigns.com arrangement(s) looking their best:

1) Dust your arrangement(s) regularly as needed with a feather duster or compressed air. Alternatively you can also use a commercially available silk flower cleaner.

2) Keep the arrangement(s) out of direct sunlight as color fading can occur over time.

3) Keep the arrangement(s) in a dry, low humidity area away from high heat and flame. Humidity can cause color fading and heat and flame could cause the product to melt.


Have any questions? Please email us or see our Contact Page for how to reach us by phone or mail.

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Contact Us

For all general inquiries, questions about your order, or anything related to the items featured on this site, please contact us by sending an email to our Customer Service Representative at sl@uniqueflowerdesigns.com

You can also see our Contact Page for how to reach us by phone or mail.

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Custom Orders

(Custom Order Information Here)

Have any questions? Please email us us or see our Contact Page for how to reach us by phone or mail.

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Wholesale Pricing

If you are interested in selling UniqueFlowerDesigns.com arrangements or products through your business, we offer wholesale pricing on a limited amount of products from our online catalog. Our prices are very competitive and our selection of arrangements is always being updated with new designs. We ship wholesale orders via UPS and accept Paypal, Credit Card, Western Union, Bank Transfer or secure COD payments. If you are a store or registered business looking to purchase wholesale please contact us for pricing and quantity details.

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Privacy Policy

All orders placed through our website are placed on a 100% secure server and all information is treated with the highest level of security and confidentiality. We recognize that you trust us with your privacy and will not share or sell any of your information to a third party company.


Have any questions? Please email us or see our Contact Page for how to reach us by phone or mail.

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